Return and Refunds
Custom Orders, Cancellations & Refunds
Refunds and Return Policy
3-Day Refundable Deposit
Your deposit is fully refundable within 3 days only if your county or local authorities do not permit the construction of our building on your property. After 3 days, the deposit becomes non-refundable.
Custom Orders Are Final
All our buildings are custom-made to your specifications. Because of this, returns and exchanges are not accepted once an order has been placed and the 3-day window has passed.
Delivery & Installation Issues
If there are any problems with delivery or installation, please contact our customer service team. We will work promptly to resolve the issue or schedule a correction as needed.
Return Eligibility
We only accept returns or cancellations within 3 days if the customer’s county does not permit installation. Returns for reasons other than county restriction are not accepted, as all buildings are custom fabricated.
Restocking Fees
There are no restocking fees for eligible refunds within the 3-day period.
Refund Method & Processing Time
Approved refunds are processed back to the original payment method within 7 business days after approval.
Exchanges
We do not offer exchanges, as every building is uniquely built to order.
Website Use Disclaimer
By using this website, you agree to the terms and conditions outlined here and elsewhere on our website. If you do not agree to these terms, please do not use this site.